Shipping policy
Order Dispatch & The Ritual of Preparation Every order of Thea Botanicals is handled with the exact precision our ingredients demand. Orders placed before [Insert Time, e.g., 1:00 PM GMT] Monday through Friday are processed and dispatched the same working day. Orders placed after this time, or on weekends and public holidays, will be prepared the following business day.
UK Domestic Delivery We partner with premium couriers to ensure your botanicals arrive in pristine condition.
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Standard Tracked Delivery: [Insert Price, e.g., £3.95] (Delivered within 2-3 working days).
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Priority Courier Delivery: [Insert Price, e.g., £5.95] (Delivered within 1-2 working days).
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Complimentary Shipping: We offer entirely complimentary standard shipping on all orders over [Insert Threshold, e.g., £40.00].
International Logistics Presently, our focus is on refining the mental architecture of our UK clientele. We are expanding our fulfilment network and will announce international shipping capabilities to our private mailing list first. (Note: Use this if you are UK-only for now. If you ship globally, replace this with your international rates).
The Unboxing Standard Your sanctuary should begin the moment your package arrives. All Thea Botanicals are shipped in highly secure, eco-conscious, and discreet packaging to protect the volatile oils and structural integrity of the herbs during transit.
White-Glove Support If your delivery experiences an unexpected delay, or if the courier compromises the integrity of your package, our concierge team will resolve it immediately. Contact us directly at [Insert Your Support Email] with your order number, and we will engineer a solution.